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Delivering Happiness: A Path to Profits, Passion, and Purpose (Hardcover)

| Business Plus | 6/7/2010

ISBN-10 : 0446563048   ISBN-13 : 9780446563048   List Price : $27.00

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Overview

  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.
  • Product Details

    • ISBN-10: 0446563048
    • ISBN-13: 9780446563048
    • Binding: Hardcover
    • Language: English
    • Pages: 253
    • Dimensions: 6.26 (w) x 9.25 (h) x 1.26 (d)