Not Acceptable

We will not buy Ex-library (including items withdrawn/discarded/sold from a library or public institution), BCE (book club edition), Advanced Copy, Uncorrected Proofs, POD titles, or items marked "Not for Resale/Not to be Resold", or items with open/scratched access code (damaged/revealed/not sealed) or items without their original supplements.
If an item has one of the conditions listed below, it will not be accepted. Once an item has been processed as "unaccepted," it will be either discarded or returned based on the customer's choice when registering the item on online. If the customer has chosen for an item to be returned, the cost of shipping will be deducted from the buyback amount.

A. Not Acceptable Condition

A-1

Highlights on more than 10 pages
Any kind of highlighting on more than 10 pages will not be accepted. This applies to any part of the book including its front and back cover and the dust jacket. Please check your items thoroughly before sending them.

A-2

Writings on more than 10 pages
Writing of any kind on more than 10 pages won't be accepted. This applies to any part of the book including its front and back cover and the dust jacket. Please check your items thoroughly before sending them.

A-3

Underlines on more than 10 pages
Underlining on more than 10 pages won't be accepted. This applies to any part of the book including its front and back covers and dust jacket. Please check your books thoroughly before sending them.

A-4

Cover tears of more than 1"
Books with a cover tear of more than 1 inch won't be accepted. This applies to the front and back cover. Please check your books thoroughly before sending them.

A-5

Page tears of more than 1"
Any book with a page tear of more than 1 inch won't be accepted. Please check your books thoroughly before sending them.

A-6

Heavy stains
Any book with more than one heavy stain won't be accepted. Please check your books thoroughly before sending them.

A-7

Smoke damaged
Any book with any type of visible smoke damage won't be accepted. Please check your books thoroughly before sending them.

A-8

Odors
Any book with any type of strong odor won't be accepted. Please check your books thoroughly before sending them .

A-9

Spine damage
Any book with more than 1 inch of spine damage won't be accepted. Please check your books thoroughly before sending them .

A-10

Dark discoloration
Any book with dark discoloration won't be accepted. Please check your books thoroughly before sending them

A-11

Water damaged
Items with visible water damage won't be accepted. This applies to the the front and back cover and the inside pages of a book. Please check your items thoroughly before sending them.

A-12

Mold
Books with "foxing," an age-related deterioration that causes spots, won't be accepted. Please check your items thoroughly before sending them.

A-13

Writings on discs
Any CD/DVD with any writing on a disc itself won't be accepted. Please check your items thoroughly before sending them.

A-14

Deep or many scratches on discs
Any CD/DVD with any scratches on a disc itself won't be accepted. Please check your items thoroughly before sending them.

B

Not for (re)sale
Items marked with "not for (re)sale" won't be accepted. This applies to the cover and copyright pages. Please check your items thoroughly before sending them.

C

Ex-library
Books with a library, church or school stamp won't be accepted.

D

POD
Print on Demand books won't be accepted.

E

Supplemental materials not included
A book/CD/DVD missing supplemental materials such as stickers or access codes won't be accepted. Please check your items thoroughly before sending them.

F

False ISBN
An item on your buyback list whose ISBN does not match the item won't be accepted, even if it carries the same title.

G

False Barcode
An item on your buyback list whose barcode does not match the item won't be accepted, even if it carries the same title.

H

Does not play
A CD or DVD with scratches on 1/3 of the disc surface and any disc with "deep" scratches won't be accepted.

I

Rental marked
If an item is marked "rental," it won't be accepted.

J

Unauthorized reproductions of either artwork or discs
All buyback items submitted must be originals. We do no accept reproductions.

K

Missing liner notes
CDs with missing liner notes will not be accepted.

L

Item not received
If an item on the buyback list is not included in the shipment, no payment will be made for that item.

M

Not listed items
An item that is not on the list and included in a package might not be accepted.