| First Impression | Cover/Spine | Pages and their Top, Bottom and Outer Edges | |
|---|---|---|---|
| Like New | Unread | No discoloration No tears No scuff marks No damage to the corners of the book itself or on hardback dustcovers |
No discoloration No tears No stains No folds No writing No underlining No signs of wear |
| Very Good | Looks new | No discoloration No tears Minimal scuff marks No damage to the corners of the book itself or on hardback dustcovers |
No discoloration No tears, no stains No folds, no writing No underlining Some signs of having been read |
| Good | Has been read | Slight discoloration Limited signs of wear No tears Minimal scuff marks No damage to the corners, hardback dustcover missing |
Slight discoloration No tears No stains, folds on no more than 5 pages Writing and underlining on no more than 5 pages Some signs of wear |
| Acceptable | Readable | Badly discolored Worn Minimal scuff marks Corners damaged ½ inch or less,h Hardback dustcover missing |
Discolored No tears Writing or underlining on no more than 10 pages Folds and stains on no more than 10 pages Worn |
| Disc | Jewel cases/Packaging | Cover art/Liner notes | |
|---|---|---|---|
| Like New | No scratches | No cracks, no damage | No damage, no tears |
| Very Good | No scratches | Slight cracks, signs of wear | Limited signs of wear |
| Good | Slight scratches | Slight cracks, signs of wear | Readable |
| Acceptable | Slight scratches | Considerable cracks, worn packaging | Readable |
We will not buy Ex-library (including items withdrawn/discarded/sold from a library or public institution), BCE (book club edition), Advanced Copy, Uncorrected Proofs, POD titles, items marked "Not for Resale/Not to be Resold", items marked "Rental", or items with open/scratched access code (damaged/revealed/not sealed) or items without their original supplements.
If an item has one of the conditions listed below, it will not be accepted. Once an item has been processed as "unaccepted," it will be either discarded or returned based on the customer's choice when registering the item on online.
If the customer has chosen for an item to be returned, the cost of shipping will be deducted from the buyback amount.
Any kind of highlighting on more than 10 pages will not be accepted. This applies to any part of the book including its front and back cover and the dust jacket. Please check your items thoroughly before sending them.
Writing of any kind on more than 10 pages won't be accepted. This applies to any part of the book including its front and back cover and the dust jacket. Please check your items thoroughly before sending them.
Underlining on more than 10 pages won't be accepted. This applies to any part of the book including its front and back covers and dust jacket. Please check your books thoroughly before sending them.
Books with a cover tear of more than 1 inch won't be accepted. This applies to the front and back cover. Please check your books thoroughly before sending them.
Any book with a page tear of more than 1 inch won't be accepted. Please check your books thoroughly before sending them.
Any book with more than one heavy stain won't be accepted. Please check your books thoroughly before sending them.
Any book with any type of visible smoke damage won't be accepted. Please check your books thoroughly before sending them.
Any book with any type of strong odor won't be accepted. Please check your books thoroughly before sending them .
Any book with more than 1 inch of spine damage won't be accepted. Please check your books thoroughly before sending them .
Any book with dark discoloration won't be accepted. Please check your books thoroughly before sending them.
Items with visible water damage won't be accepted. This applies to the the front and back cover and the inside pages of a book. Please check your items thoroughly before sending them.
Books with "foxing," an age-related deterioration that causes spots, won't be accepted. Please check your items thoroughly before sending them.
Any CD/DVD with any writing on a disc itself won't be accepted. Please check your items thoroughly before sending them.
Any CD/DVD with any scratches on a disc itself won't be accepted. Please check your items thoroughly before sending them.
Items marked with "not for (re)sale" won't be accepted. This applies to the cover and copyright pages. Please check your items thoroughly before sending them.
Books with a library, church or school stamp won't be accepted.
Print on Demand books won't be accepted.
A book/CD/DVD missing supplemental materials such as stickers or access codes won't be accepted. Please check your items thoroughly before sending them.
An item on your buyback list whose ISBN does not match the item won't be accepted, even if it carries the same title.
An item on your buyback list whose barcode does not match the item won't be accepted, even if it carries the same title.
A CD or DVD with scratches on 1/3 of the disc surface and any disc with "deep" scratches won't be accepted.
If an item is marked "rental," it won't be accepted.
All buyback items submitted must be originals. We do no accept reproductions.
CDs with missing liner notes will not be accepted.
If an item on the buyback list is not included in the shipment, no payment will be made for that item.
An item that is not on the list and included in a package might not be accepted.
